Jobs in hospitality and catering involve food, drink and hotels. Most also involve customer service.
As well as preparing and serving food and drinks, there are jobs in planning, ordering and buying supplies. You could work in a small restaurant, a fast food outlet or a huge hospital kitchen. You might work for a catering company, covering events of all sizes in different venues. Hotels range from small B&Bs to huge 5-star establishments, or you could work at a holiday centre, campsite or on a cruise ship.
It's important to be flexible. When there are customers to serve, everyone needs to help out, which may mean doing things that aren’t usually part of your job.
The main thing to know about careers in hospitality and catering is that it’s never going to be your typical nine-to-five job. The people who work in this sector really take one for the team and work when other people are having fun. For instance, people who work in pubs and clubs tend to work mainly in the evenings, and people who work in catering are especially busy when everyone has finished work for the day or the weekend.
Check our courses in Hospitality below:
Jobs in hospitality and catering are all about providing friendly, efficient and attentive customer service. Consequently, excellent communication skills, patience and friendly nature are essential for you to thrive in these industries. You really have to want to work in this sector to do it well. It’s a lot more difficult to be friendly and helpful if you’re not enjoying yourself.