Business Administrator Apprenticeship Level 3

Business Administrator Apprenticeship Level 3

You must live in the UK to apply for this course.

Apprenticeship standard

(All components must be completed unless the Apprentice has an exemption)

  • Portfolio of evidence
  • Skills, knowledge and behaviours within the administration
  • Endpoint assessment (detailed below)
  • 20% off the job training
  • Must demonstrate they have the skills in English and Maths up to a level 2

Endpoint Assessment

This Apprenticeship is part of the new standards that have recently come out and now has an endpoint assessment which means the Apprentice needs to complete the following tasks to complete the Apprenticeship. The Apprentice can only take these assessments once the Employer and Training Development Consultant agree they are now competent in the Apprenticeship they are studying, and these End Point Assessments are there to show they are now competent. Your Training and Development Consultant will prepare you for these assessments.

  • Multiple choice test online
  • Assessment of the portfolio you have been working towards in your Diploma
  • Interview with the End Point Assessor based on the portfolio above
  • Presentation of work-based project and Q&A

20% Off-the-job Training

Employers are expected to support Apprentices with receiving off-the-job training which needs to be the equivalent of 20% of the expected working hours it will take to complete the Apprenticeship. This can be achieved in many ways and can be delivered by the Employer, training provider or a third party and will depend on what you agree as an employer you want to do.

Here are some of the types of Off-the-job training the Apprentice can have:

  • Teaching
  • Training on New equipment
  • Shadowing or being mentored
  • Practical training
  • Online learning
  • Visiting other departments
  • Industry visits
  • Simulated exercises
  • Assignments

Knowledge Skills and Behaviours

You will be learning new knowledge skills and behaviours and how these are used in your every day working role. Below are some of these areas you will cover.

IT Skilled in the use of multiple IT packages and systems relevant to the organisation to: write letters or emails, create proposals, perform financial processes, record and analyse data.
Record and document production Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management.
Decision making Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and can deal with challenges in a mature way.
Interpersonal skills Builds and maintains positive relationships within their team and across the organisation.
Communications Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively.
Project management Uses relevant project management principles and tools to scope, plan, monitor and report.
Professionalism Behaves professionally. This includes personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.
Managing performance Takes responsibility for their work, accepts feedback in a positive way, uses initiative and shows resilience. Also takes responsibility for their development, knows when to ask questions to complete a task and informs their line manager when a task is complete.
Business fundamentals Understands the applicability of business principles such as managing change, business finances and project management.
Processes Understands the organisation’s processes, e.g. making payments or processing customer data. Can review processes autonomously and make suggestions for improvements. Applying a solutions-based approach to improve business processes and helping define procedures. Understands how to administer billing, process invoices and purchase orders.



Across London and South East England in your workplace.

Entry Requirements

You must live in the UK to apply for this course.


Business Administrator Apprenticeship Level 3.

Who is this course for?

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.
The Apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

You must live in the UK to apply for this course. If you are interested in applying, please complete the following quick form and we will be in contact to support you with your application. You will receive useful information about whether you are eligible for government funding, course fees, start dates and much more.

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    Quick Facts

    Start Dates

    Courses start all through the year at a time convenient to you.

    End Date

    Length of an Apprenticeship programme – 18 months


    Possible funding available.

    LLC office is closed today 18th February 2022 due to Storm Eunice.

    All learners will/are being contacted to advise them to “stay at home” and “do not take risks” as a red weather warning was issued for London and the east of England ahead of the arrival of Storm Eunice.