Level 3 Certificate in Principles of Leadership and Management

Are you looking to improve your leadership and management skills by completing a leadership and management skills course? This qualification is designed to provide you with thorough knowledge of the key methods used to organise, manage and motivate work teams. You will learn key skills relating to inductions, stress management and discipline within the workplace. This qualification will equip you with the knowledge needed to work as a successful manager or effective leader and is ideal if you want to enter or progress into a role within your career.

Please note: this course requires you to be working within a managerial or team leader job role.

Unit 1: Solving problems and making decisions

This unit introduces you to the ways that you can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. You will look at the difference between data and information and learn how to interpret these.

Unit 2: Planning and allocating work

Within this unit, you will identify organisational targets relevant to your team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. You will also gain an understanding of how to improve performance.

Unit 3: Understanding conflict management in the workplace

This unit will introduce you to possible causes of conflict in the workplace and how conflict can affect individual and team performance. Within this unit, you will also consider techniques which could be used to minimise and resolve issues in the workplace and how, as a manager, you could promote positivity.

Unit 4: Understanding stress management in the workplace

Throughout this unit, you will learn to recognise the symptoms of stress in yourself and in others. You will examine the causes and impact of stress in an organisation and discover stress management techniques, alongside an understanding of your responsibilities as a manager.

Unit 5: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. You will develop your understanding of the purpose of the disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 6: Understanding the induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters and the legal aspects which should be included in the induction process. You will also discover methods which can be used to evaluate the effectiveness of induction and how to monitor progress during induction.

Unit 7: Understanding performance management

You will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop your knowledge of fair and objective assessment techniques and how to set objectives and monitor performance against agreed standards.

Unit 8: Understanding organising and delegating in the workplace

In this unit, you will gain an understanding of how to make effective use of your team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit also introduces you to techniques which can be used to delegate, identify and overcome barriers to delegation.

Unit 9: Leading and motivating a team effectively

This unit will equip you with the knowledge and skills needed to communicate an organisation’s vision and strategy to your team, motivate team members, and establish a common sense of purpose, commitment and develop teamwork.

Unit 10: Understanding leadership

This unit will underpin your knowledge of leadership styles and teach learners to consider the possible positive and negative effects of certain leadership styles within the workplace. Learners will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

During your online learning course with LLC, you will be allocated a personal tutor who will support you every step of the way. In addition, you will have access to additional support when you need it to make sure you can be successful with your studies. Our online learning materials are high quality, interactive and accessible in different formats to ensure you will be successful with whatever you choose to study.