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The Team

We are a Community Interest Company that works for the benefit of communities and businesses across London and the South East. We deliver skills and education programmes ourselves and in partnership with Voluntary and Community Sector learning providers and other learning and skills delivery organisations. We provide a range of services to our partners and funders within the learning and skills sector. Our work focuses on where the need is and how best to ensure impact.

Our strength is not only through our partnerships but also in our staff team as we believe that we can achieve more by working together and working in delivering our mission, vision and by promoting the values we hold dear.

Stephen Jeffery

Chief Executive Officer

Stephen established the London Learning Consortium in 2005 growing a small European Social funded project with strong South London community roots into a thriving and dynamic social enterprise with a turnover of over £5.5M per annum. Through Stephen’s leadership, London Learning Consortium (LLC) is now one of the UK’s leading Third Sector Consortia and a Prime for ESFA, GLA and Coast 2 Capital.

His business vision for the organisation has also secured third party investments as well as stimulating social enterprise. He has also led on the development of market-led approaches aimed at increasing the Third Sectors share of the public service market including co-founding a National Third Sector Consortium (3SC) in 2009 on which he serves as a board member and in 2010 Stephen co-founded Fair Train, the creators of the Work Experience Quality standard, which he chaired until May 2015. In 2020 he became Chair of DV8 a Young People’s EFA Prime post its acquisition by LLC.

Prior to this, Stephen joined the board of Social Firms South East serving as Director and Chairman and has been at the forefront of social business development and contracted service delivery management at a senior and national level for both NACRO and RNIB. Stephen is a member of the AELP Capital Advisory Board and member of the Third Sector SIG.

Stephen has a strong vocational and academic background culminating in an MBA from the University of Brighton in 2004. He has also completed his ILM Level 7 Executive Coach and Mentor qualification.

Pam Wallace

Director of Operations

Pam is an Ofsted inspector with over 20 years of experience in further education and skills. She is a qualified further education lecturer and with a background in business and ICT. She is a senior manager with lead responsibility for standards, curriculum development and the management of subcontractors. She has extensive knowledge of Apprenticeships, Traineeships, and programmes for the unemployed. Her breadth of experience and up to date understanding of the sector enables her to work confidently and credibly with stakeholders at all levels.

Heather Armstrong

Director of Business Development

Heather Armstrong is a senior leader who has 20 years experience in the Further Education Sector, currently responsible for leading on Business Development as a Director, for London Learning Consortiums’ contracts, networks and partnerships.

Previously having been employed as a Director of Apprenticeships, Employability and Partnerships in a number of large Further Education Colleges she has been leading on the community, partnership and employer engagement in the FE sector since 2011.

With past experience of holding Head of Curriculum posts in large Further Education (FE) colleges, she has extensive experience of improving the quality of provision in the sector. She is an experienced senior manager and has taken the strategic lead and corporate responsibility for curriculum direction, teaching and learning, quality assurance, student support services and pastoral care.

Having managed provision in a wide range of sector and funding contexts, she has an in-depth knowledge of the Further, Adult and 6th Form Education sectors, as well as Higher Education and Teacher Education within FE.


LLC office is closed today 18th February 2022 due to Storm Eunice.

All learners will/are being contacted to advise them to “stay at home” and “do not take risks” as a red weather warning was issued for London and the east of England ahead of the arrival of Storm Eunice.